IT Support
at Merit America
New Orleans Catalog
About
Merit America is a nonprofit organization that offers sustainable skills training and best-in-class coaching to adults without a college degree to prepare talented workers in low-wage roles for well-paying careers in tech - breaking the cycle of poverty, and building a new pathway to the middle class for tens of millions of Americans.
Takes
14 Weeks
Costs
$0-$5.7k
Leads to
$61.1k careers
Example Career
Computer Network Support Specialists
Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
Showing wage data for: New Orleans
Entry
Median
High
Salary
Hourly Wage
$38,880
$61,110
$97,160
$18.69
$29.38
$46.71
Is this a career path I'll enjoy?
IT support is all about helping people use technology smoothly, from computers and phones to systems and networks. IT support specialists are often responsible for setting up new users with the tech they’ll need, overseeing computer systems, and troubleshooting problems with that tech whenever they arise. If you like helping people solve problems, particularly issues with technology, then IT support could be the career for you.
What skills and credentials will I gain?
Merit America provides wraparound support while you earn the Google IT Support Certificate. In the IT Support program, you will learn the skills and systems that make up the backbone of most modern companies' IT Stack, including:
- Fundamentals of technical support
- Troubleshooting
- Computer networking
- Operating systems
- Systems administration
- Office 365 administration
Admissions
- Complete a 5-minute questionnaire and submit your application.
- Complete a basic academic assessment.
- Submit a video interview.
Contact
Merit America
LA